I am looking forward to welcoming you to the IGNITE community and learning program. The purpose of this Membership Agreement ("Agreement") is to provide the context for our work together during the IGNITE program (in the section "Our Agreement") and to set forth the terms and conditions (in the section "Terms and Conditions") so that we both are clear on our respective roles, how communication will take place and the terms and logistics of the membership program so that our time will be positive and productive.
This Agreement is being made between Sundae Schneider-Bean LLC ("Coach") and the individual who purchased the membership ("Client"). We both agree to the following:
TERMS AND CONDITIONS
For the following Terms and Conditions, "I", "me" or "the Coach" refers to the service provider: Sundae Schneider-Bean (as Coach) in representation of Sundae Schneider-Bean LLC. "You" or "the Client" or "Member" refers to the group coaching or membership services listed in the Agreement. The "Party" may refer to either the Coach or the Client, and "the Parties" refers to both the Coach and the Client.
IGNITE PROGRAM DESCRIPTION
Your Membership ("Program") is a 6-month commitment to personal and/or business development. The Program that will include:
|Monthly Pass||Premium Pass|
|Access to the private community||√||√|
|Live monthly training from Sundae||√||√|
|Monthly progress guide||√||√|
|Challenges & prizes||√||√|
|Bonus podcast resources||√||√|
|Mini-coaching / video drops from Sundae||√||√|
|6 live group coaching calls (1 per month)||√|
|90-minute strategy 1:1 session||√|
FOR PREMIUM PASS MEMBERS: OUR COACHING AGREEMENT
I (the Client) am committed to creating a coaching alliance with Sundae Schneider-Bean (the Coach) that will support me as I clarify and realize my goals. I understand that coaching is not therapy, counselling or consulting; rather it is an alliance designed to forward and enhance the learning process. Coaching, specifically, involves the end goal of addressing one's specific challenges and developing coaching, communication, business and intercultural competencies. Throughout the coaching process, I understand that I may have to re-examine what I do and how I do it so I can maximize my professional and personal success.
I want to work with the Coach to best meet my needs by:
- Co-designing strategies that will support me
- Refining and changing when a strategy doesn't fit for me
- Learning about my cultural preferences and tendencies
- Exploring what motivates me
- Identifying ways in which I am limiting myself
I give the Coach permission to:
- Ask challenging questions
- Share her perceptions
- Request that I take action
- Check-in on my progress
I agree to:
- Come prepared for each session
- Speak openly about any blocks, challenges, action items, needs or other aspects of the Program promptly if concern arises so that we can address it.
- Commit to taking action and implement the steps identified in our sessions
- Speak directly and promptly to the coach if I am not satisfied with the process
- Engage in the group to support the community "live"
- Adhere to the Terms and Conditions (below)
A WORD FROM YOUR COACH
The Importance of "Fieldwork"
Clients often hear me say, "The real work takes place between coaching sessions." In other words, the more you put into the program, the more you will get out of it. Your experimentation "in the field" is a key driver of your progress. That is where "real life" happens and new approaches can be tested. I work on the basis that you are the expert of your life. As a coach, I will provide a professional context in which you can explore alternative perspectives as well as get closer to your goals.
IGNITE is a community, so a minimum of 12 participants is required for a Q1 2022 start. We will be in contact with you with specific start dates or should this start date be postponed.
Membership requires a 6-month commitment. Why? Because making sustainable changes and building community takes time.
At the time of this agreement, Live Training is planned to take place the first Tuesday of every month. The timing may vary but global time differences will be considered in the schedule. The live training is currently reserved for Tuesdays at 3:30 pm SAST.
Premium Pass group coaching calls are currently planned for the third Thursday of every month. Like live training, the chosen timing will take into account global time differences. The group coaching is currently reserved for 4-5 pm SAST. Any exceptions will be communicated via email. A calendar reconfirming dates will be sent at the start of the program.
The 90-minute strategy session for Premium Pass members will be booked individually and can be held in one 90-minute session or two 45-minute sessions. The Strategy Session must be completed during the six-month program window.
INVESTMENT AND PAYMENT
Payment: There are two membership levels:
- 87 CHF / month
- 267 CHF /month
- Special one-time payment pricing of 1447 CHF is available.
7.7% VAT applies to all fees. Premium Pass is valid with six confirmed members.
Authorization and Receipt: By accepting the Agreement, you agree to promptly pay the automatic invoices.
Missed Payment: In the event that payment is not received by the date due, whether paid in full or by monthly installment, you will receive a reminder by e-mail and will have 24 hours to make the payment, after which your upcoming sessions will be forfeited and access to the Program materials restricted until payment is made. If any payment is not received 14 days after its due date, this Agreement will terminate automatically: You will forfeit all upcoming Premium Pass Group Coaching or Strategy Sessions and will no longer have access to the Program materials, and amounts you have paid up to that date will not be refunded.
Refunds: We want you to be happy with the Program. Keeping in regular contact about your progress and concerns is one important way to do that. However, because we will have invested considerable time and effort in the Program, if you stop participating or decide to terminate your participation at any time for any reason whatsoever, you still will remain fully responsible for the full cost of the six-month commitment, and no refund will be provided.
Sundae Schneider-Bean LLC will keep all information exchanged during the Program confidential. Any discussion of personal information, future plans, goals, job and company information will remain confidential, except where required by law or agreed between the coach and Client. The Client agrees that certain topics mentioned may be anonymously and hypothetically shared for training or illustrative purposes. Sundae Schneider-Bean LLC reserves the right to share program recordings for future training purposes with third parties. Sundae Schneider-Bean LLC does not guarantee that third parties / group participants entirely respect this confidentiality clause and does not take any liability under this clause.
Sundae Schneider-Bean LLC is an accredited coach with the ICF (International Coaching Federation) and a certified Martha Beck Life Coach. By accepting this agreement, should you participate in group coaching you give Sundae permission to pass on your name, email, dates of collaboration and number of group coaching hours to both of these organizations if requested for the sole purpose of meeting certification requirements. (This is shared via a secure system once in three years). These organizations guarantee confidentiality and use this information only for accreditation purposes.
INTELLECTUAL PROPERTY RIGHTS
Sundae Schneider-Bean LLC retains all ownership rights to all Program materials shown or provided to you through your participation in the Program. Any copyrighted and original materials shall be provided to you for your individual use only and with a single-user license. You agree that you are not authorized to share, copy, distribute or otherwise disseminate any materials received in connection with the Program electronically or otherwise without the prior written consent of Sundae Schneider-Bean LLC. All intellectual property, including the copyrighted Program materials, shall remain the sole property of Sundae Schneider-Bean LLC and no license to sell or distribute the materials is granted or implied.
PERSONAL RESPONSIBILITY, DISCLAIMER & RELEASE OF CLAIMS
Personal Responsibility & Assumption of Risk: As a Client, you acknowledge your understanding and agreement that you are fully responsible for your physical, mental and emotional well-being during the program, including the training and coaching sessions. As a Client, you also understand that coaching is a comprehensive process that may involve all areas of your life, including work, finances, health, relationships, education and recreation.
Disclaimer: I explicitly state that while serving in the role of the Coach, I am not operating as or holding myself out to be a doctor, psychologist, therapist, or spiritual counselor.
By confirming this Agreement, you agree that you, to the fullest extent allowed by law, will not hold the Coach or any of the Coach's employees, directors, consultants, agents or anyone else affiliated with the Coach or Sundae Schneider-Bean LLC, liable for any damages you may incur through your participation in the Program or otherwise in connection to the Program. This release from liability includes direct, indirect or consequential damages as well as lost profit.
OTHER IMPORTANT TERMS
Termination: Your membership commitment is for a period of six months. Our intention is to build an amazing community and keep engagement high in IGNITE. Therefore we appreciate your participation in the online group as well as the group sessions. Should we ever decide to pause or close the doors to the community early, you will be prorated for the services not delivered.
The Investment and Refund Policy terms as written above in this Agreement apply in case of termination.
Governing Law: This Agreement shall be governed by the laws of Switzerland. The place of jurisdiction is at the domicile of the Sundae Schneider-Bean LLC.
By purchasing the IGNITE program, the Client acknowledges that they have read, understand, agree to and accept all of the terms in this Agreement. Your place in the membership community will not begin secured until the agreement has been accepted.